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We guarantee that your order will be received free from defects or damage and personalized as you requested, or we will replace your order or issue you a full refund.

STEPromos.com is not a start-up enterprise, but an on-line service of a company that for over 8 years has provided "Hassle Free" customer service.

We will match any competitors advertised pricing for the same product.

Please contact customer service at 1-866-PRINT-IT (774-6846) within 15 days of receipt of your order if you have any questions or comments.


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STEPromos believes in 100% customer satisfaction! Hence one of our main goals is to create a risk-free environment for customers to purchase our products. We have implemented favorable return policies and should the need ever arise, please take appropriate steps mentioned below.

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If you are not completely satisfied with any of our promotional products or services, we will replace that product or refund your money, Hassle Free. Please contact customer service at 1-866-PRINT-IT (774-6846) within 15 days of receipt of your order.


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1. Once art has been submitted to us, the job cannot be cancelled and will be billed (unless your job is more complex than our standard rates). Your finished art will remain on our website for a maximum of 3 months.

2. By submitting your art to us, the user and purchaser assumes all responsibility and potential liability regarding trademark, copyright, intellectual and other laws relating to the art.

3. We are not responsible for art errors of any kind. We are not responsible for art that is not available within the allotted time period or consequences that might arise. Due to the large variety of fonts, we reserve the right to duplicate your text by drawing it rather than typesetting. We will reproduce your text so it looks the same as the original.

4. We will correct any art errors that are our fault at no charge. We must be notified of any errors within 10 days of our posting your finished art for download. Any notifications of errors after this period will be considered a new job and we will charge for corrections.

5. All users and purchasers of our services indemnify us and hold us harmless against any claims, debts, liabilities or causes of action resulting from the use of our site or our services.

6. Terms are subject to change without notice.





STE
Promos.Com

22326 State Route 73, West Portsmouth, OH 45663
P.O. Box 739, Portsmouth, OH 45662
Phone: 1-866-PRINT-IT (774-6848)
Fax: 740-858-9412
info@stepromos.com

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