Our Guarantee

We guarantee that your order will be received free from defects or damage and personalized as you requested, or we will replace your order or issue you a full refund.

STEPromos.com is not a start-up enterprise, but an on-line service of a company that for over 8 years has provided "Hassle Free" customer service.

We will match any competitors advertised pricing for the same product.

Please contact customer service at 1-866-PRINT-IT (774-6846) within 15 days of receipt of your order if you have any questions or comments.

Return Policy

STEPromos believes in 100% customer satisfaction! Hence one of our main goals is to create a risk-free environment for customers to purchase our products. We have implemented favorable return policies and should the need ever arise, please take appropriate steps mentioned below.

Domestic

If you are not completely satisfied with any of our promotional products or services, we will replace that product or refund your money, Hassle Free. Please contact customer service at 1-866-PRINT-IT (774-6846) within 15 days of receipt of your order.